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Finance & Collections Intelligence

Receivables treated as an operational workflow, not a report

Collections and finance operations run as workflow: who owns each account, what was promised, what is disputed, and what will actually land this month.

The starting condition

What this usually looks like before

  • The ageing report is exported monthly, discussed, and then not acted on systematically.
  • Promises to pay are remembered by individuals, not recorded against invoices.
  • Disputes are discovered at day 75, when leverage has already gone.

Capabilities

What we build

Account ownership

Every overdue account has a named owner, a next action and a due date that ages visibly.

Commitment tracking

Promise-to-pay records linked to invoices, with automatic follow-up when a commitment lapses.

Dispute workflow

Disputes raised, categorised and routed to the operational team that can resolve them.

Escalation ladders

Defined escalation by ageing band and exposure, including reminder templates and legal thresholds.

Cash intelligence

Expected collections modelled from commitments and observed payment behaviour, not from due dates alone.

Outcomes

What you should expect to change

  • Shorter collection cycles through consistent follow-up
  • Disputes surfaced early enough to resolve
  • Realistic short-term cash visibility
  • Less dependence on individual memory

Where AI fits

Agents draft reminder correspondence in the right tone and language, read remittance advices and payment confirmations into structured records, and flag accounts whose behaviour has changed.

Typical integrations

  • Accounting
  • ERP
  • Banking exports
  • Email
  • Messaging

Common in

Finance & Collections Intelligence

Describe the version of this problem you have.

We will tell you what a system for it looks like, what it would take to build, and whether it is worth doing at all.